For example, you could have an MID whose default setup in Chase Orbital is eCommerce transaction, but the transactions are Recurring Payment. In this case, when configuring the payment gateway in Zuora, you should select the Industry Type for how the transaction is actually obtained. It is possible for your transactions to be obtained using an Industry Type that is different than the Industry Type set up for your MID. Alternatively, you can also contact your Chase Orbital Account Executive or Orbital support to determine which default Industry Type is set up for your MID(s). The Industry Type for your merchant account can be found by logging into your Orbital Virtual Terminal and viewing the setup for your merchant ID (MID). Note that the field_deviceSessionId client parameter for Payment Pages 2.0 is not applicable. See Client Parameters for Payment Pages 2.0 for more information. If you are using the Verify payment method REST API or Payment Pages 2.0 to verify a payment method, you must leverage the param_gwOptions_ parameter to pass in the values of the fields starting with "gwOptions_". When fraud score indicator is 2, this field is submitted. The following table lists the fields that Zuora sends to Chase Orbital for Safetech integration. Once you are ready to implement, refer to Chase’s developer portal for Safetech specifications. When you have secured your Safetech ID, request your JP Morgan account manager to put you in contact with a Safetech analyst who will assist you with training and setting up the Safetech tool. You might have to sign a fee schedule specifically for Safetech, then you can obtain your Safetech ID. If you want to use the Safetech Fraud Security tool and Zuora’s Billing system, Chase Orbital and Zuora recommend that you reach out to your JP Morgan account manager before configuring in Zuora. Chase Orbital Support can be reached at 1-86 or it is an urgent matter, please contact their support team by phone. You can work with your Chase Orbital relationship/account manager, or contact the Chase Orbital support team to request the accounts be linked. Please ensure both your Orbital Production and Test accounts are linked. Alternatively, you can ask for your IDs to be linked to Zuora's SID at the chain level, which ensures the link is done at the company level and any merchant IDs associated with the company will be linked automatically to Zuora's SID. If you are planning to configure more than one merchant ID number in Zuora, make sure all merchant IDs are linked to Zuora's SID. In order for Zuora to submit payment transactions to Chase Orbital gateway on your company's behalf, your Chase Obital Merchant ID(s), also known as the Presenter ID, will need to be linked to Zuora's Submitter ID (SID). Link Your Merchant ID to Zuora's Submitter ID The following table compares a subset of features where there are changes in support between Orbital 6.3.0, Orbital 6.4.4, Chase Paymentech Orbital Gateway API v7.0.1, and Chase Paymentech Orbital Gateway. You cannot create new Orbital gateway instances in either of these versions, but existing instances in your Zuora tenant continue to work. Zuora does not support version 6.3.0 or version 6.4.4 any longer.
For details about the supported payment methods, see Support for stored credential transactions overview. This version includes support for the Stored Credential Transactions framework. Zuora supports the following gateway versions:Ĭhase Paymentech Orbital Gateway, API v7.0.1 - Available to all Zuora customers.Ĭhase Paymentech Orbital Gateway - The latest version of the gateway. To set up the Chase PMU service in Zuora, see Configure Chase Payment Method Updater for more information. Zuora is pre-integrated with Chase Orbital payment gateway and Chase NCB Account Updater service.
Make Sure You Are Not Re-Trying an Invalid Card Too Many TimesĬhase is a leading credit card processor and payment gateway provider.ProcStatus Errors #839, 840, and 841 have to do with an invalid credit card account number.ProcStatus:20412 - Precondition Failed: Security Information is missing.Test Credit Cards and Testing Scenarios.Accessing Test or Production (Live) Mode from Zuora.Accessing Your Gateway's Test Environment.Setting Up Multiple Gateway Profiles for the Same MID.Supported Gateway Reconciliation Event Types.Enable the Orbital Gateway for Your Tenant.Processing Error if Account is Not Linked.Link Your Merchant ID to Zuora's Submitter ID.Obtain a Chase Orbital Gateway Account on the Salem/Stratus Platform.
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